Warranty and Refund Policy
At Skid Tracks Depot, we stand behind the quality of our products and aim to provide a hassle-free return process. It is the buyer's responsibility to verify the track size and pattern before placing an order.
Manufacturer’s Warranty
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Rubber Tracks – Covered by a 2 YEAR manufacturer’s warranty.
- In the unlikely event you experience a track failure due to manufacture defect, contact Skid Tracks Depot as quickly as possible. Skid Tracks Depot stands behind the product we sell with a 100% Warranty against manufacturer defects. We stand by the consumer by standing behind our products. This warranty applies solely to defects in manufacturing and does not cover normal wear and tear from regular use.
Non-Defective Returns
If you need to return an item that is not defective, the following conditions apply:
- The item must be unused and uninstalled.
- Customer is responsible for the freight charges to return the track.
- All returns may be subject to a 15% restocking fee.
- Returns must be initiated within 60 days of delivery.
How to Initiate a Return
If you need to start a return, please contact us first. We will promptly provide instructions on how to return the item(s) and ensure a smooth process. You can also email us at skidtracks@skidtracksdepot.com.